Frequently Asked Questions

We are always here to help and support you. If your questions are not answered below, please get in touch with us and we will be more than happy to assist you.

How Do I Get Started?

Click on the “Register your Restaurant” link on the top, pick a plan and get started. There are no contracts to sign. And each plan comes with free service during these tough times. Make enough transactions during that time to try the platform out, and switch your customers over to Palatery. All for free.

What if I make a lot of transactions during a busy time - do i pay more?
Palatery is a flat fee service (which is currently offered for free) that will always be consistent no matter how much revenue your business is generating. If you process payments using our platform, we pass on the payment processing charges of 2.8% (which are standard for all payment processing services) to our customers. Other than that, there are no commissions or additional fees except the monthly flat fee. If you sign up for a year, you get discounted prices. You can also process payments yourself if your customer pick pay on pick up or delivery options
What if I Still Have Questions Or Need Help?
We are always here to help. Please get in touch using our contact information and we will reach out to you shortly. If you need help setting up your business on the platform, we will do that for free as well. Get in touch with us today.
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